Legal

Terms and Conditions

These terms and conditions ("Terms") govern your use of this website and any services provided by SWYFTCO (Pty) Ltd ("SwyftCo", "we", "us", "our"), registration number 2023/812056/07, a company incorporated in the Republic of South Africa. By accessing this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use this site.

1. Services

SwyftCo provides consulting, integration, and implementation services relating to document data extraction, data engineering, artificial intelligence, and workflow automation, including work on Snowflake and AWS Bedrock. The precise scope, deliverables, fees, and timelines for any engagement are governed by a separate written agreement, statement of work, or proposal signed by both parties. Where such an agreement conflicts with these Terms, that agreement prevails in respect of that engagement.

2. Website content

The content on this website is provided for general information only. It does not constitute professional, technical, legal, or financial advice, and should not be relied upon as the sole basis for any decision. We may change, suspend, or withdraw any part of this website at any time without notice.

3. Intellectual property

All trade marks, logos, text, graphics, and other material on this website are owned by or licensed to SwyftCo and are protected by South African and international intellectual property laws. You may view and print pages for your own internal, non-commercial use. You may not otherwise reproduce, distribute, modify, or create derivative works from this website without our prior written consent.

Ownership of intellectual property created during a client engagement is dealt with in the applicable written agreement for that engagement.

4. Third-party services and links

Our services are delivered on and alongside third-party platforms, including Amazon Web Services and Snowflake. Your use of those platforms is subject to the terms of the relevant provider, and we are not responsible for their availability, performance, pricing, or changes to their services. This website may link to third-party sites; we do not control and are not responsible for their content.

5. Acceptable use

You may not use this website in any way that is unlawful, fraudulent, or harmful, nor attempt to gain unauthorised access to this website, the server on which it is stored, or any connected system or network.

6. Disclaimer and limitation of liability

This website is provided "as is" and "as available". To the maximum extent permitted by law, and subject always to the Consumer Protection Act 68 of 2008 where it applies, we exclude all warranties, express or implied, in relation to this website and its content.

To the maximum extent permitted by law, SwyftCo shall not be liable for any indirect, incidental, special, or consequential loss, or any loss of profit, revenue, data, or business, arising out of or in connection with your use of this website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

7. Indemnity

You agree to indemnify SwyftCo against any claim, loss, or expense arising from your breach of these Terms or your unlawful use of this website.

8. Changes to these Terms

We may update these Terms from time to time. The version published on this page is the version in force, and the "last updated" date above reflects when it changed. Your continued use of the website after a change constitutes acceptance of it.

9. Governing law

These Terms are governed by the laws of the Republic of South Africa, and the parties consent to the jurisdiction of the South African courts.

10. Contact

Questions about these Terms may be sent to info@swyftco.com.

Privacy Policy

SwyftCo respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, and what rights you have. It is issued in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

1. Responsible party

The responsible party is SWYFTCO (Pty) Ltd, registration number 2023/812056/07, of Cape Town, South Africa. Our full registered address is set out in the PAIA manual.

Our Information Officer is appointed in terms of POPIA and may be contacted at info@swyftco.com. The Information Officer is named in the PAIA manual.

2. Information we collect

• Information you give us — your name, email address, telephone number, company, and the content of any enquiry you send us.
• Client engagement information — contact and billing details of client personnel, and information necessary to deliver the engagement.
• Technical information — standard web server and content delivery network logs, which may include IP address, browser type, referring page, and the time of your request.

This website does not use advertising or tracking cookies.

3. Why we process it

We process personal information to respond to enquiries, to provide and administer our services, to perform a contract with you or your employer, to comply with legal and tax obligations, and to protect the security and integrity of our systems. We rely on consent, contractual necessity, legal obligation, and legitimate interest as the lawful bases for processing, as applicable.

4. Client data processed on your behalf

When we deliver integration or data engineering work, we may access personal information for which our client is the responsible party and SwyftCo is an operator as defined in POPIA. In that role we process such information only on the documented instruction of the client, under the terms of the applicable engagement agreement, and we apply appropriate security safeguards. We do not use client data to train artificial intelligence models.

5. Sharing and cross-border transfer

We do not sell personal information. We share it only with service providers who support our operations — such as cloud hosting, email, and accounting providers — and where required by law. Some of these providers process information outside South Africa. Where personal information is transferred across borders, we take reasonable steps to ensure it is subject to protection comparable to that required by POPIA, as contemplated in section 72.

6. Security

We apply reasonable technical and organisational measures to protect personal information against loss, unauthorised access, and unlawful processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by law — for example, the retention periods imposed by tax and companies legislation.

8. Your rights

Subject to POPIA, you have the right to be told what personal information we hold about you, to request correction or deletion of information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained, to object to processing, and to withdraw consent where processing is based on consent. Requests for access are handled under the Promotion of Access to Information Act 2 of 2000 — see the PAIA section below.

To exercise any of these rights, contact our Information Officer at info@swyftco.com.

9. Complaints

If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Information Regulator (South Africa):

Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: enquiries@inforegulator.org.za
Web: inforegulator.org.za

10. Changes to this policy

We may update this policy from time to time. The version published on this page is the version in force.

PAIA Manual

As required by section 51 of the Promotion of Access to Information Act 2 of 2000, our PAIA manual describes the records we hold and how access to them may be requested. You can download it as a PDF, or request a copy free of charge from info@swyftco.com.

Requests must be made on the prescribed form and sent to our Information Officer at info@swyftco.com. The forms and fee schedule are published by the Information Regulator.